Frequently Asked questions

Trust me!  I have a young son - I have seen a mess and it was probably today!  Don’t worry. I prefer to see your space in its normal state without tidying or editing. This helps me see how you arrived at your current situation more clearly, so we can create personalized solutions that will work best for you and which you can maintain.  No judgement here!

So you do not live in the metro Atlanta area, but still would like help from Heart Happy Organizing?  Great and THANK YOU!  I can travel to you.  Travel expenses will be discussed and included on your invoice.  If you do not need in person help, I can help you virtually! We will use FaceTime, Zoom, or Skype. If this is the option you choose, please make sure you are familiar with the technology.

I want to organize on your budget.  Many times we can use items and tools you already have at home.  The first consultation call is always complimentary.  As for specific rates, everyone's goals are different.  Because I personalize each client's plan to their needs, the exact cost is difficult to estimate until after the consultation call and the plan is created.  I do charge on an hourly basis, so focus and clear decision making and your ability to complete "homework" on your own will help stay within your budget.  Think about this service as self care - ask for my service as a gift!  Travel fees may apply for outside of our service area.  

Organizing is not a one size fits all event.  This is a very personalized process.  A couple of questions to consider when thinking about time frame are:  How motivated are you to update your space?  How focused are you on making decisions?  How large or complex is your project?  Are you trying to meet a deadline?  Completing "homework" on your own will help with stay within your budget.  

You may be surprised what you already have at home that you can repurpose.  If you need to purchase items, I will be happy to recommend products and where to purchase them.  Also, I can shop for you, with costs for time and supplies added to the invoice.  These items will be delivered directly to you for use in our sessions. 

Your trash is someone else’s treasure – I know first hand this really is true!   Once we sort your items, I’ll help you let go of those items.  I can assist you with selling them (garage sale or on the internet), recycling them responsibly, donating them (to a charity of your choice or I have a list of suggestions), or shredding, when it comes to paperwork.  

I recognize you are welcoming me into your home and business and I respect your privacy.  I adhere to the National Association of Productivity and Organizing Professionals (NAPO) Code of Ethics (https://www.napo.net/page/about_ethics) and treat every client with discretion.